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In this privacy policy, we inform you how we, SalutaCoach AG, collect and process your personal data as a customer or participant in connection with our health coaching sessions (“coaching sessions<\/strong>“), including the use of our health coaching platform. The health coaching platform is available to you at https:\/\/app.salutacoach.ch\/<\/a> or via app. Our privacy policy for the general use of our website can be found here<\/a>.<\/p>\n Your privacy is important to us. Accordingly, we endeavor to process your personal data in accordance with the applicable data protection law, namely the Swiss Federal Act on Data Protection (“F<\/strong>ADP”) and the EU General Data Protection Regulation (“GDPR<\/strong>“).<\/p>\n We collect personal data directly from you. We may also receive individual personal data from your employer, e.g. if they (co-)finance the coaching sessions, or from other contractual partners such as healthcare facilities. If certain personal data is not provided, this may be associated with restrictions, for example in that we may not be able to contact you, carry out our coaching sessions or provide you with our health coaching platform.<\/p>\n If you provide us with personal data about other persons (e.g. about your relatives or employees), we assume that this data is correct. By disclosing such data to us, you confirm that you are authorized to disclose this data to us and that you have informed the data subjects of this privacy policy.<\/p>\n 1. responsibility for data processing<\/strong><\/p>\n SalutaCoach AG is responsible for data processing. If you have any data protection concerns, you can send them to the following address:<\/p>\n SalutaCoach AG Phone: 0800 190 190 Persons from the European Economic Area can also contact our representative:<\/p>\n Data Protection Representative Limited (trading DataRep), 77 Camden Street Lower Dublin, D02 XE80, Ireland, Registered in Ireland (number 616588) 2. categories of personal data, processing purposes and legal bases<\/strong><\/p>\n 2.1 Digital services<\/strong><\/p>\n When you use our digital services, which we offer you via browser or app via our health coaching platform, we may process personal data about you, including registration data and usage data (as defined below) as well as coaching data and contract data (in accordance with sections 2.2 and 2.3), collectively referred to as“service data<\/strong>“.<\/p>\n Categories of personal data<\/u>: When you register for our digital services, you must open an account or create a login, for which we require information such as first name, last name, user name, password and e-mail address. This may also include other information that we require from you in order to provide you with the Services, e.g. address, telephone number, date of birth, gender, nationality, language, profession, time zone, customer history, etc. (“Registration Data”). (“Registration Data<\/strong>“). In addition, when you use our services, we may process transaction information (date, currency, payer and payee details) and record emails, text messages, social media messages and other communications between you and us. We may also analyze your use of our Services to get to know you better and tailor our Services to you by collecting data about your behavior and preferences (“Usage Data<\/strong>“).<\/p>\n Processing purposes<\/u>: In general, we use service data to provide you with our digital services and to comply with applicable legal requirements and our internal regulations. We may also process service data to document the provision of our services, for training purposes, for quality assurance, to improve our services and processes and for market research and product development.<\/p>\n Legal bases<\/u>: Within the scope of the GDPR, data processing is carried out for the conclusion or performance of a coaching-related contract with you (Art. 6 para. 1 lit. b GDPR), to safeguard our legitimate interests (as described above under “Processing purposes”; Art. 6 para. 1 lit. f GDPR) and\/or based on your consent, where such consent is required (Art. 6 para. 1 lit. a GDPR).<\/p>\n 2.2 Coaching<\/strong><\/p>\n If you take advantage of coaching from us or our coaches, we may process personal data about you in connection with this (“coaching data<\/strong>“).<\/p>\n Categories of personal data<\/u>: Coaching data may include service data and contract data (as described in sections 2.1 and 2.3) as well as other information relating to coaching, including in particular health-related data. Depending on the coaching, we may work on<\/p>\n Processing purposes<\/u>: We use coaching data for the purposes of coaching, i.e. to carry out a health analysis, develop individual solutions and support you in achieving your goals (e.g. with regard to exercise, nutrition and mental health), establish or change habits and increase your well-being. We also process coaching data to enable communication between you and the coaches. We also process coaching data in order to document the coaching in the digital coaching journal and offer you recommendations.<\/p>\n Legal bases<\/u>: Within the scope of the GDPR, data processing is carried out for the conclusion or performance of a coaching-related contract with you (Art. 6 para. 1 lit. b GDPR), to safeguard our legitimate interests (as described above under “Processing purposes”; Art. 6 para. 1 lit. f GDPR) and\/or based on your consent, where such consent is required (Art. 6 para. 1 lit. a GDPR).<\/p>\n 2.3 Contract<\/strong><\/p>\n If we negotiate or conclude and execute a contract with you, we may process personal data about you in connection with this (“contract data<\/strong>“). We may also receive certain contract data from third parties and, where permitted, share it with them, for example if you take out a subscription through one of our business partners or if they (namely your employer) provide the financing or if you claim benefits from an insurance company.<\/p>\n Categories of personal data<\/u>: Contract data may include registration data and usage data (as described in section 2.1) as well as other information relating to the contract and the services agreed therein.<\/p>\n Processing purposes<\/u>: We use contract data for the preparation, conclusion, performance and administration of our contractual relationships, including for inquiries that may arise in this context. Processing may also be necessary to comply with legal requirements and internal regulations. We may retain the data to document our communication with you, for training purposes, for quality assurance and for follow-up requests.<\/p>\n Legal bases<\/u>: Within the scope of the GDPR, data processing is carried out for the conclusion or performance of a coaching-related contract with you (Art. 6 para. 1 lit. b GDPR), to fulfill a legal obligation to which we are subject (Art. 6 para. 1 lit. c GDPR), to safeguard our legitimate interests (as described above under “Processing purposes”; Art. 6 para. 1 lit. f GDPR) and\/or based on your consent, where such consent is required (Art. 6 para. 1 lit. a GDPR).<\/p>\n 2.4 Marketing<\/strong><\/p>\n We may process personal data for marketing purposes and to maintain customer relationships, in particular for sending newsletters, specialist articles and links (collectively referred to as“marketing data<\/strong>“).<\/p>\n Categories of personal data<\/u>: Marketing data includes, in particular, contact data (e.g. first name, surname, email address, address, etc.), preferences (e.g. areas of interest) and possibly other data such as service data, coaching data and contract data.<\/p>\n Processing purposes<\/u>: We process marketing data for marketing and relationship management purposes, e.g. to provide you with personalized recommendations and advertising for our services and products or those of third parties, for example in the form of newsletters, either in person, by e-mail or in another electronic form, by telephone or via another communication channel, provided that you have provided us with the relevant contact details.<\/p>\n Legal bases<\/u>: Within the scope of application of the GDPR, data processing is carried out to safeguard our legitimate interests (as described above under “Processing purposes”; Art. 6 para. 1 lit. f GDPR) and\/or based on your consent, where such consent is required (Art. 6 para. 1 lit. a GDPR).<\/p>\n 3. hosting<\/strong><\/p>\n The data we collect is stored in the Microsoft Azure Cloud, among other places. The databases used for the health coaching platform are hosted entirely in Switzerland. The data remains under our control. Microsoft does not analyze or use the data for purposes other than those agreed. Azure Switzerland fulfills the relevant compliance and data protection certifications.<\/p>\n The transmission of data (e.g. during coaching sessions in a call or chat) is fully end-to-end encrypted. The health coaching platform is secured by multi-factor authentication (MFA). Login data such as passwords are strongly encrypted.<\/p>\n
\nAeschenplatz 6
\n4052 Basel<\/p>\n
\nE-mail: info@salutacoach.ch
\nContact form: […]<\/p>\n
\nYou can find out more about contacting us here<\/a>.<\/p>\n\n